Portal NOVA.ONLINE – Now active at our largest leasing company
As announced, our customer portal, NOVA.Online, has officially gone live in production at our primary client, the leading leasing company in the region.
NOVA.Online is an innovative web portal for leasing company customers, which can be used on both computers and mobile devices, designed to inform customers about their contracts, payments, balance of claims, review of electronic documents, submission of requests to the leasing company and secure communication between the leasing company and the customer. We designed it with the aim of enabling leasing company customers easy and efficient access to their financial data and documents, and thus relieving the resources of the leasing company.
NOVA.Online brings numerous advantages that facilitate usage and improve customers' experience:
Modern technology
NOVA.Online is based on the latest technological platforms, ensuring high performance, reliability, and speed of operation.
Responsive design
Our application is fully adaptable and responsive to various devices such as computers, tablets, and smartphones. Your customers will be able to access their data anytime, anywhere.
User-friendly interface
NOVA.Online boasts an intuitive interface that is easy to use. Your customers will quickly and seamlessly navigate and access the desired information.
Advanced visual controls
We have incorporated professional visual controls that will enhance transparency and improve the user experience for your customers.
Increased security
Data protection is our top priority. NOVA.Online includes advanced security measures, including the option of two-factor authentication (2FA), verification of contact details, and a separate system administration application. This ensures that your customers' data is always protected.
New functionalities
NOVA.Online also brings new functionalities that will facilitate management and access to financing data. The system allows for multiple roles per user, and customers can submit requests to update their core data, deliver documents, change contact information, and generate an offer for early repayment.
The implementation proceeded according to the plan and without significant issues. Users were gradually integrated, and ultimately, we activated all users. The initial feedback from users are very positive.
Matjaž Strmčnik, Director of Development in our company, stated on this occasion:
"We are proud to have successfully introduced our solution NOVA.Online to such an important client. This implementation is the result of the hard work of our team and our commitment to innovation. We believe that NOVA.Online will play a crucial role in assisting customers in achieving their goals."
With this significant milestone, we continue to demonstrate our dedication to quality, innovation, and partnerships with our customers. NOVA.Online is one of our flagship products in digital transformation, bringing improved information, a better user experience, and faster resolution of requests and complaints.